ISS Pay Stubs & W2s

Independent Support Services, Inc., a New York-based leading Fiscal Intermediary (FI) not-for-profit agency, was established in 2003 with a belief and mission. This agency’s belief is to help people with developmental disabilities create their own way with inspiration, liberty of expression, self-reliance, and the power of taking a risk. This agency’s mission is to help people with developmental disabilities achieve their goals with enriching to make the proper decisions.

ISS (Independent Support Services, Inc.) distributes the pay stubs and w2 statements via the UltiPro payroll portal of Ultimate Software through an authentic link as

Getting access to UltiPro payroll portal

Instructions for old users:

Navigating to Old users will log in with the login credentials as User Name and Password for getting access to the documents and information on this portal. After logging in successfully, users can view, print, or download the pay stubs and w2 statements. Besides, all personal and contact information is also maintainable.

Instructions for New or First Time Users:

Navigating to the UltiPro payroll portal’s log-in page with the authentic link as, please, follow the following instructions.

Login with your User Name and Default Password (or Initial Password).

User Name: Your User Name will be in this format as First Name + Last Name + @i. Example: If your name is Smith-Brown, then the User Name will be smithbrown@i.

Default Password (or Initial Password): Your Default Password is your birth date in the format MMDDYYYY. Example: If your birth date is 1 January 1970, then the default password will be 01011970.

Now, change your default or initial password, and you will get the password changing screen automatically. There are Password requirements on the screen.

Then, select three challenge questions from the drop-down list and answer them carefully because you may need these to verify your account in the future at any log in time.

Finally, you will get the portal’s Dashboard. This is called Personal UltiPro Screen. There will be your name and job title on the top of the screen. Some information or documents can be accessed directly from the dashboard. But, personal information, Documents, Company information, Job Summary, and payment-related information like Current Pay Statements, Pay History, Direct Deposit, Income Tax, W-2, etc. are available under the Menu option from the left top of the screen.

Please keep in mind the changed or new password because you have to provide the changed Password with your User Name for logging in to the system.

With the ‘Forgot Your Password?’ link, you can retrieve a forgotten password by providing the User Name only for getting proper help or both User Name, and Company access code for getting a password reset link. Your company access code is available in the HR department.


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