ISS Pay Stubs & W2s

Independent Support Services, Inc., a New York-based leading Fiscal Intermediary (FI) not-for-profit agency, was established in 2003 with a belief and mission. This agency’s belief is to help people with developmental disabilities create their way with inspiration, liberty of expression, self-reliance, and the power of taking a risk. This agency’s mission is to help people with developmental disabilities achieve their goals by enriching them to make the proper decisions. ISS (Independent Support Services, Inc.) distributes the pay stubs and w2 statements via the UltiPro payroll portal of Ultimate Software through an authentic link as

Getting access to the UltiPro payroll portal

Instructions for old users:

Navigating to, Old users will log in with the login credentials as User Name and Password to access the documents and information on this portal. After logging in successfully, users can view, print, or download the pay stubs and w2 statements. Besides, all personal and contact information is also maintainable.

Instructions for New or First-Time Users:

Navigating to the UltiPro payroll portal’s login page with the original link as, please, follow the following instructions.

Log in with your User Name and Default Password (or Initial Password).

User Name: Your User Name will be in this format as First Name + Last Name + @i. Example: If your name is Smith-Brown, then the User Name will be smithbrown@i.

Default Password (or Initial Password): Your Default Password is your birth date in the format MMDDYYYY. Example: If your birth date is 1 January 1970, the default password will be 01011970.

Now, change your default or initial Password, and you will get the password-changing screen automatically. There are Password requirements on the screen.

Then, select three challenge questions from the drop-down list and answer them carefully because you may need these to verify your account in the future at any log-in time.

Finally, you will get the portal’s Dashboard. This is called Personal UltiPro Screen. Your name and job title will be on the top of the screen. Some information or documents can be accessed directly from the Dashboard. But personal information, Documents, Company information, Job Summary, and payment-related information like Current Pay Statements, Pay History, Direct Deposit, Income Tax, W-2, etc., are available under the Menu option from the left top of the screen.

Please keep in mind the changed or new Password because you have to provide the changed Password with your User Name for logging in to the system.

With the ‘Forgot Your Password?’ link, you can retrieve a forgotten password by providing the User Name only to get proper help or both the User Name and Company access code for getting a password reset link. Your company access code is available in the HR department.


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